ACSD-46674: custom options of image type displayed as HTML in customer emails

The ACSD-46674 patch fixes the issue where the custom options of an image type are displayed as HTML in customer emails. This patch is available when the [!DNL Quality Patches Tool (QPT)] 1.1.21 is installed. The patch ID is ACSD-46674. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.2-p2

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.4.0 - 2.4.5-p1

Issue

Custom options of an image type are displayed as HTML in customer emails.

Steps to reproduce:

1. Create a product with a custom option.
   • Option type: File
   • Compatible file extensions: png, jpg, gif
   • Required: Yes
2. Place an order for this product with an image uploaded as a custom option.
3. Create an invoice for the order created in step two.
4. Create a credit memo.
5. Check all confirmation emails.

Expected results:

The confirmation emails display the uploaded image.

Actual results:

The confirmation emails contain plain HTML code instead of the product custom option image.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: [!DNL Quality Patches Tools] > Usage in the [!DNL Quality Patches Tool] guide.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about [!DNL Quality Patches Tool], refer to:

• [!DNL Quality Patches Tool] released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using [!DNL Quality Patches Tool] in our support knowledge base.

For info about other patches available in [!DNL QPT], refer to [!DNL Quality Patches Tool]: Search for patches in the [!DNL Quality Patches Tool] guide.