Cannot access [!DNL New Relic] on Adobe Commerce Cloud project

This article provides a solution for when you cannot access [!DNL New Relic] despite being added to an Adobe Commerce cloud project.

Affected products and versions

• Adobe Commerce on cloud infrastructure all supported versions

Issue

Despite being added to a cloud project you cannot access the [!DNL New Relic] account for that project.

Cause

Being added to a cloud project does not automatically grant you [!DNL New Relic] access.

Solution

Contact the New Relic account owner and request that they add you to their account in [!DNL New Relic].

Related reading

Manage [!DNL New Relic] account in our developer documentation.