This page has moved to Adobe Experience League and will be redirected soon.
Change Admin password on Adobe Commerce on cloud infrastructure
Change Admin password on Adobe Commerce on cloud infrastructure
Method 1: Forgot Your Password (reset via email)
Read the steps in the Reset your password section of Admin Sign In in our user guide.
Below are the critical usage notes.
Enable outgoing emails
Before using the Forgot your password form, enable outgoing emails using your Project Web Interface.
Check your Junk Email folder
If you cannot find the message with a Reset Password link, check your Junk Email folder. The name of the email is Password Reset Confirmation for Admin Username.
Method 2: Add a New Admin User
If you cannot restore or reset the password for the existing user, you can create a new Admin user and set a password for this user. To do so, take the following steps:
- SSH to your environment.
- Run the following command:
bin/magento admin:user:create --admin-user=%user_name% --admin-password=%your_password% --admin-email=%your_email% --admin-firstname=%admin_user_first_name% --admin-lastname=%admin_user_last_name%