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ACSD-46865: [!UICONTROL shipment] and [!UICONTROL credit memo] not populated when [!UICONTROL asynchronous indexing] is enabled

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ACSD-46865: [!UICONTROL shipment] and [!UICONTROL credit memo] not populated when [!UICONTROL asynchronous indexing] is enabled

The ACSD-46865 patch fixes the issue where [!UICONTROL shipment] and [!UICONTROL credit memo] grids are not populated when [!UICONTROL asynchronous indexing] is enabled. This patch is available when the [!DNL Quality Patches Tool (QPT)] 1.1.24 is installed. The patch ID is ACSD-46865. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.5-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.5-p1
NOTE

The patch might become applicable to other versions with new [!DNL Quality Patches Tool] releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.

Issue

[!UICONTROL Shipment] and [!UICONTROL credit memo] grids are not populated when [!UICONTROL asynchronous indexing] is enabled.

Steps to reproduce:

  1. In the [!DNL Commerce] Admin, go to [!UICONTROL Set Stores] > [!UICONTROL Settings] > [!UICONTROL Configuration] > [!UICONTROL Advanced] > [!UICONTROL Developer] > [!UICONTROL Grid Settings] > [!UICONTROL Asynchronous indexing Enable] = YES.
  2. Again go to [!UICONTROL Set Stores] > [!UICONTROL Settings] > [!UICONTROL Configuration] > [!UICONTROL Sales] > [!UICONTROL Sales] > [!UICONTROL Orders] > [!UICONTROL Invoices] > [!UICONTROL Shipments] > [!UICONTROL Credit Memos Archiving] > [!UICONTROL Enable Archiving] = [!UICONTROL YES].
  3. Clean config cache.
  4. Place a new guest order for a simple product.
  5. Run cron.
  6. Open the order in the [!UICONTROL Commerce] Admin by going to [!UICONTROL Sales] > [!UICONTROL Orders] and generate an invoice and a credit memo.
  7. Move the order to [!UICONTROL Archive].
  8. Create another order for a simple product.
  9. Run cron.
  10. Go to the new order and generate a new shipment, an invoice, and a credit memo.
  11. Run cron.
  12. Check the [!UICONTROL shipments], [!UICONTROL invoices], and [!UICONTROL credit memo] grids in the admin.

Expected results:

New [!UICONTROL shipment], [!UICONTROL invoice] and [!UICONTROL credit memo] are displayed.

Actual results:

New [!UICONTROL shipment], [!UICONTROL invoice], and [!UICONTROL credit memo] are not displayed.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about [!DNL Quality Patches Tool], refer to:

For info about other patches available in QPT, refer to [!DNL Quality Patches Tool]: Search for patches in the [!DNL Quality Patches Tool] guide.

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