ACSD-48300: return cannot be created if configurable product is removed

The ACSD-48300 patch fixes the issue where a return cannot be created if the configurable product is removed. This patch is available when the [!DNL Quality Patches Tool (QPT)] 1.1.25 is installed. The patch ID is ACSD-48300. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.3

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.4.0 - 2.4.5-p1

Issue

Return cannot be created if the configurable product is removed.

Steps to reproduce:

1. Enable RMA on the storefront at [!UICONTROL Stores] > [!UICONTROL Configuration] > [!UICONTROL Sales] > [!UICONTROL Sales] > [!UICONTROL RMA Settings].
2. Create a configurable product.
3. On the storefront, create an account (and/or log in).
4. Add a configurable product to the cart as the first item.
5. Add any simple product afterward.
6. Place the order.
7. Ship the order.
8. Now delete the configurable product only (do not delete its child products).
9. On the storefront, go to [!UICONTROL My Orders] and view the order.
10. Click on [!UICONTROL Return].

Expected results:

The admin is able to return items even though the configurable product is deleted.

Actual results:

An error occurs when returning items.

report.CRITICAL: Error: Call to a member function getShipmentType() on null in magento2ee/app/code/Magento/Rma/view/frontend/templates/return/create.phtml:52

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: [!DNL Quality Patches Tool] > Usage in the [!DNL Quality Patches Tool] guide.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.

Related reading

To learn more about [!DNL Quality Patches Tool], refer to:

• [!DNL Quality Patches Tool] released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using [!DNL Quality Patches Tool] in our support knowledge base.

For info about other patches available in QPT, refer to [!DNL Quality Patches Tool]: Search for patches in the [!DNL Quality Patches Tool] guide.