ACSD-48044: applying multiple gift cards prevents orders from being placed

The ACSD-48044 patch fixes the issue where applying multiple gift cards to a single order with multi-shipping prevents orders from being placed. This patch is available when the [!DNL Quality Patches Tool (QPT)] 1.1.25 is installed. The patch ID is ACSD-48044. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.5-p1

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.3.4 - 2.4.5-p1

Issue

Applying multiple gift cards to a single order with multi-shipping prevents orders from being placed.

Steps to reproduce:

1. Install a clean version of Adobe Commerce.

2. Create a simple product with a price of $100 and another simple product with a price of $10.

3. Log in to the [!UICONTROL Admin panel] and create two gift cards.

   • 02KB8M0H0GRD = $50
   • 00GXM6SUGBLW = $25

4. Create a customer with two addresses.

5. Add two products to the cart.

   • Add the $10 product first, and then add the $100 product. The issue cannot be reproduced if the $100 product is added first.

6. Go to the shopping cart and add the two gift cards you created.

7. Click on [!UICONTROL Ship to Multiple Addresses] on the cart page.

8. Assign each product to a different address.

9. Go to the [!UICONTROL Shipping information] page.

10. Go to the [!UICONTROL Billing information] page.

11. Go to the [!UICONTROL Review Your Order] page, where you can see the issue.

12. Try to place the order.

Expected results:

• Gift cards are applied to the total amount correctly.
• Orders are placed.

Actual results:

Gift card amounts are mixed with an error "Please correct the gift card code." when placing the order.

• First product:

  • Remove Gift Card (00GXM6SUGBLW) - $15.00
  • Remove Gift Card (02KB8M0H0GRD) - $0.00

• Second Product:

  • Remove Gift Card (00GXM6SUGBLW) - $25.00
  • Remove Gift Card (02KB8M0H0GRD) - $35.00

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: [!DNL Quality Patches Tool] > Usage in the [!DNL Quality Patches Tool] guide.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.

Related reading

To learn more about [!DNL Quality Patches Tool], refer to:

• [!DNL Quality Patches Tool] released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using [!DNL Quality Patches Tool] in our support knowledge base.

For info about other patches available in QPT, refer to [!DNL Quality Patches Tool]: Search for patches in the [!DNL Quality Patches Tool] guide.