The table below lists the logs generated for Magento Commerce Cloud and specifies directories where these logs can be found.
Note: the table is only applicable for the Pro plan!
For the Starter plan, see this Knowledge Base article: Log locations (directories) for Starter plan.
| Integration | Staging3 | Production3 | |
|---|---|---|---|
| Build log1 | var/log/cloud.log |
||
| Debug log | var/log/debug.log |
||
| Exception log | var/log/exception.log |
||
| Report logs (reports) | var/reports |
||
| Support report log | var/log/support_report.log |
||
| Deployment log2 | /var/log/deploy.log |
/var/log/platform/<project_id>_stg/deploy.log |
/var/log/platform/<project_id>/deploy.log |
| Cron log2 | /var/log/cron.log |
/var/log/platform/<project_id>_stg/cron.log
|
var/log/platform/<project_id>/cron.log |
| Nginx access log | /var/log/access.log |
/var/log/platform/<project_id>_stg/access.log |
/var/log/platform/<project_id>/access.log |
| Nginx error log | /var/log/error.log |
/var/log/platform/<project_id>_stg/error.log |
/var/log/platform/<project_id>/error.log |
| PHP access log | /var/log/php.access.log |
/var/log/platform/<project_id>_stg/php.access.log |
/var/log/platform/<project_id>/php.access.log |
| PHP FPM log | /var/log/app.log |
/var/log/platform/<project_id>_stg/php5-fpm.log |
/var/log/platform/<project_id>/php5-fpm.log |
| Redis log | No access | /var/log/platform/<project_id>_stg/redis-server-<project_id>_stg.log |
/var/log/platform/<project_id>/redis-server-<project_id>.log |
| Elasticseach log | No access | /var/log/elasticsearch/elasticsearch.log |
|
| Mail log | No access | /var/log/mail.log |
|
| MySQL error log | No access | /var/log/mysql/mysql-error.log |
|
| MySQL slow log | No access | /var/log/mysql/mysql-slow.log |
|
| RabbitMQ log | No access | /var/log/rabbitmq/rabbit@host1.log |
|
| Solr log | No access | /var/log/platform/solr.log |
|
| Syslog | No access | ||
1 Build and deploy logs combined
With ECE-Tools deployment package v2002.0.1, you may generate a log that compiles both build and deploy output into one file: var/log/cloud.log.
Related documentation on DevDocs: Build logs (displaying build logs in Git and other info).
2 Deploy and cron logs on Staging and Production: only on first cluster node
For Pro plan, an enterprise server cluster is used for Staging and Production environments. The deploy and cron logs on the Staging and Production environments are only available on the first node in the cluster.
3 Logs in var/log on Staging and Production: separate log for every node
Logs in the /var/log/ directory are not shared between nodes of the enterprise server cluster; each server has its own log. We recommend checking logs on every node for complete reporting.
No access: services (and logs) on inaccessible containers
Every service like MySQL, Redis or Elasticsearch on the Integration environment runs in a separate container. Magento Commerce Cloud provides access only to a web server container, that is why these service logs are not available on the Integration environment.
How to access log directories on server (SSH)
To access logs, you need to connect to the corresponding environment via SSH.
Related documentation on DevDocs: