Found something strange in Google Adwords? To pinpoint the issue, we'll need to explore your data. This can be done by exporting your Adwords data to a CSV file.
- Download and install the free Google Adwords Editor application.
- After installation is complete, select Add Cccount in the Add/manage accounts panel.
- Enter your Google AdWords account information.
- Once your account is added to AdWords Editor, select File > Export Spreadsheet (CSV) > Export Whole Account
This will build a CSV file containing all information stored in your current Google AdWords account. At this point, please submit a support ticket (be sure to attach this file!) so we can take a closer look at your data. If the file is too large, share it with the Magento BI team via Dropbox or Google Drive.
For more information about Google AdWords CSV file exports, please refer to the official Google AdWords documentation here.