This article provides a fix for when custom server-side scripts are not executed if placed in the
./pub/media/ directory of your Adobe Commerce application on cloud infrastructure. This is an expected security limitation, since the
./pub/media/ directory is writable. To make scripts executable, place them in non-writable directories, such as
- Adobe Commerce on cloud infrastructure: 2.1.x and later, Starter and Pro plans architecture, Wings and Legacy architectures
Issue: scripts not executed
Custom server-side scripts cannot be executed when initiated.
For example, when the end user (Adobe Commerce shopper) clicks the link that leads to the
\*.php file with the script (like domain.com/media/directory/script.php ), the script is being downloaded instead of executing.
Cause: incorrect location of script file
The issue occurs when the script files are located in the
./pub/media/ directory of Adobe Commerce application on cloud infrastructure. This is an expected behavior: due to security limitations, files from the writable directories (
./pub/media/) are never executed.
Solution: place scripts in non-writable directories
Store the server-side scripts in non-writable directories, such as
- Cloud for Adobe Commerce > Project structure > Writable directories in our developer documentation.