This article provides recommendations on how to avoid a known product comparison issue in Magento Commerce 2.3.5 and Magento Commerce Cloud 2.3.5.
Affected products and versions
- Magento Commerce 2.3.5
- Magento Commerce Cloud 2.3.5
When a user tries to compare products from different store views and one product has an empty value for a comparable attribute, Magento displays a corrupted Compare Products page.
Specify non-empty values for comparable product attributes or use the default store view value for the attribute. Comparable attribute values cannot be empty.
Product attributes are set to be used for comparison using the Comparable on Storefront configuration setting. For more information, refer to the Creating Product Attributes in Magento User Guide.
A fix will be available in Magento 2.3.6, which is scheduled for release in Q4 2020.
You can view the fix in GitHub (please consider, that the fix did not go through regression testing and is not an official hot fix): https://github.com/magento/magento2/pull/27662
- Magento Support Knowledge Base articles for Magento 2.3.5 known issues:
- Bulk action product count known issue in Magento 2.3.5
- Magento Commerce 2.3.5 Known Issues in Magento Developer Documentation