Adobe Commerce 2.4.0 installation fails with outdated stores cache

This article provides a solution for the issue where your Adobe Commerce 2.4.0 installation fails with the error message: The default website isn't defined. Set the website and try again. displayed in the console.

Affected products and versions

• Adobe Commerce on cloud infrastructure 2.4.0
• Adobe Commerce on-premises 2.4.0

Issue

Prerequisites: A third-party extension with dependencies on APIs for the Store module in CLI commands is configured as required in composer.json. This causes the installation of Adobe Commerce 2.4.0 to fail with an error message: The default website isn't defined. Set the website and try again. displayed in the console.

Cause

The issue appears for the third-party extensions which have dependencies on stores in their CLI commands. One is Amazon Sales Channels.

Solution

Before the installation of Adobe Commerce 2.4.0, merchants have to:

1. Remove these third-party extensions from composer.json.
2. Install Adobe Commerce without extensions.
3. Add the extensions after the installation.

The issue will be fixed in the scope of 2.4.1 release.

Related readings in our support knowledge base:

• Adobe Commerce 2.4.0 known issue: missing "Refund" label in Klarna
• Adobe Commerce 2.4.0 known issue: two buttons missing on Create New Order page in Admin
• Adobe Commerce 2.4.0, 2.4.1: Enable Braintree Venmo partial invoice issue
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• Adobe Commerce 2.4.0 known issue: Amazon Pay enabled, payment methods missing when Return to standard checkout used
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