This article provides a workaround for a known issue in Magento Admin for two missing buttons on the order creation page. When creating a new order for a new or existing customer, it is not possible to add products to the order from the catalog since the Add Products By SKU and Add Products buttons are missing. This is caused by JS bundling being enabled. A fix will be available in Magento 2.4.1.
Affected products and versions
- Magento Commerce version 2.4.0
- Magento Commerce Cloud version 2.4.0
Issue
Steps to reproduce
- Go to Customers > All Customers.
- Click the Edit link on a customer.
- Click the Create Order button.
Expected result
The Add Products By SKU and Add Products buttons appear on the Create New Order page.
Actual result
The Add Products By SKU and Add Products buttons are missing on the Create New Order page.
Workaround
The workaround for this issue is to disable JS bundling for the Magento instance. The issue is expected to be fixed in Magento version 2.4.1, which is scheduled for release in Q4 2020.
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