The MDVA-30815 patch fixes the issue where Elasticsearch displays a blank page when the search results' limiter options are changed. This patch is available when the Quality Patches Tool (QPT) v.1.0.7 is installed. Please note that the issue was fixed in Magento version 2.3.5.
Affected products and versions
- The patch was designed for Magento Commerce Cloud 2.3.3.
- The patch is also compatible with the following Magento versions: Magento Commerce and Magento Commerce Cloud 2.3.2 - 2.3.3-p1.
Note: the patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
When using Elasticsearch if you change the search results' limiter options, Magento displays a blank page.
Elasticsearch is enabled . Go to STORES > Settings > Configuration > Catalog > Catalog Search . Steps to reproduce
- Go to your site.
- Search for a product on the main search field.
- After the search result pages display, click on the last page in the search result pages.
- Select Show xx per page from the limiter option. Make sure that this is a different search results number limit than currently configured.
The page displays with the configured number of product results.
Blank page displays. This error can also be seen in the
var/report : `"0":"SQLSTATE: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near'`
Apply the patch
For instructions on how to apply an QPT patch, use the following links depending on your Magento product:
- Magento Commerce: DevDocs Software Update Guide > Apply patches .
- Magento Commerce Cloud: DevDocs Upgrades and Patches > Apply Patches .
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches .
- Check if patch is available for your Magento issue using Quality Patches Tool .
For info about other patches available in QPT tool, refer to the Patches available in QPT tool section.