The MDVA-31242 patch solves the issue where an error occurs when exporting orders in CSV file format. This patch is available when the Quality Patches Tool (QPT) v.1.0.8 is installed. Please note that the issue is scheduled to be fixed in Magento version 2.4.2.
Affected products and versions
- The patch was designed for Magento Commerce Cloud 2.4.0.
- The patch is also compatible with Magento Commerce and Magento Commerce Cloud 2.3.0 - 2.4.0-p1.
Note: the patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
Issue
Steps to reproduce:
- Login to the Admin backend.2. Enable Company at Stores > Configuration > B2B Features .3. Go to Sales > Orders .4. Click the Column > Company Name checkbox.5. Enter any value into the Filters > Company Name text field.6. Click the Apply Filters button.7. Click the Export > CSV > Export button.
Expected results:
The selected file pop-up is opened as expected.
Actual results:
White screen with the error, There has been an error processing your request , exception is displayed.
Apply the patch
To apply individual patches use the following links depending on your Magento product:
- Magento Commerce: DevDocs Software Update Guide > Apply Patches .
- Magento Commerce Cloud: DevDocs Upgrades and Patches > Apply Patches .
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches .
- Check if patch is available for your Magento issue using Quality Patches Tool .
For info about other patches available in QPT tool, refer to the Patches available in QPT tool section.