MDVA-34847: customer_grid_flat table slow queries

The MDVA-34847 patch solves the issue where slow queries occur on the customer_grid_flat table. This patch is available when the Quality Patches Tool (QPT) 1.0.16 is installed. Please note that the issue was fixed in Adobe Commerce version 2.4.3.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce on cloud infrastructure 2.3.3

Compatible with Adobe versions:

Adobe Commerce on cloud infrastructure and Adobe Commerce on-premises 2.3.0 - 2.4.2

Issue

Slow queries occur on the customer_grid_flat table.

Steps to reproduce:

1. Create an Admin user with a Custom scope (Example: Set GWS = 0, and choose the existing default website with ID = 1).
2. Create any product and category items.
3. Place an order from the frontend.
4. Log in to the Admin as the new user.
5. Go to the Sales grid (Sales > Orders).
6. Check that the SQL query has been sent to DB (database).

Expected results:

The Admin GWS extension should use

int

values of

website_id

in SQL conditions, as expected, like:

main_table.website_id IN (1)

Actual results:

The Admin GWS extension added a condition with

website_id

value as

string

, like:

main_table.website_id IN ('1')

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to the Patches available in QPT section.