The MDVA-39986 patch fixes the issue where users are unable to place orders in the admin using the Safari browser on macOS. This patch is available when the Quality Patches Tool (QPT) 1.1.2 is installed. The patch ID is MDVA-39986. Please note that the issue was fixed in Adobe Commerce 2.4.3.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.4.2-p1
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.4.2-p1 - 2.4.2-p2
Note: the patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
Users are not able to place orders in the admin using the Safari browser on macOS.
- Place an order.
- Go to the admin using Safari browser on macOS and open the order you created earlier.
- Click on Reorder.
- Try to update Product Quantity.
Users should be able to re-order using the Safari browser on macOS.
Users get a JS error where the spinning wheel appears and runs endlessly.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.