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MDVA-25631: Unable to save and refresh customer segments
MDVA-25631: Unable to save and refresh customer segments
The MDVA-25631 patch solves the issue where users are not able to save and refresh customer segments that contain a large number of customers. This patch is available when the Quality Patches Tool (QPT) 1.1.4 is installed. The patch ID is MDVA-25631. Please note that the issue was fixed in Adobe Commerce 2.4.2.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.3.3
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.3.3 - 2.3.5-p2
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches
package to the latest version and check the compatibility on the QPT landing page . Use the patch ID as a search keyword to locate the patch.
Issue
Users are not able to save and refresh customer segments that contain a large number of customers.
Prerequisites :
Generate a large number of customers (more than 3 million).
Steps to reproduce :
Create a customer segment and try to save it.
Expected results :
The customer segment is saved without any error.
Actual results :
You get 500 error because the allowed memory size is being exhausted.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to the Patches available in QPT section.
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