MDVA-25631: Unable to save and refresh customer segments
The MDVA-25631 patch solves the issue where users are not able to save and refresh customer segments that contain a large number of customers. This patch is available when the Quality Patches Tool (QPT) 1.1.4 is installed. The patch ID is MDVA-25631. Please note that the issue was fixed in Adobe Commerce 2.4.2.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.3.3
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.3.3 - 2.3.5-p2
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
Users are not able to save and refresh customer segments that contain a large number of customers.
Generate a large number of customers (more than 3 million).
Steps to reproduce:
- Create a customer segment and try to save it.
The customer segment is saved without any error.
You get 500 error because the allowed memory size is being exhausted.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to the Patches available in QPT section.