MDVA-39482: Product goes out of stock if imported with '0' quantity with backorders enabled
The MDVA-39482 fixes the issue where the product goes out of stock if imported with "0" quantity when MSI and backorders are enabled and the Out-of-Stock Threshold is set to a minus value. This patch is available when the Quality Patches Tool (QPT) 1.1.4 is installed. The patch ID is MDVA-39482. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.
Affected products and versions
The patch is created for Adobe Commerce version:
Adobe Commerce (all deployment methods) 2.4.1-p1
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.3.6 – 2.3.7-p2, 2.4.1 - 2.4.3-p1
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
The product goes out of stock if imported with "0" quantity when MSI and backorders are enabled and the Out-of-Stock Threshold is set to a minus value.
- MSI and sample data must be installed.
- Go to Stores > Configurations > Catalog > Inventory:
- Set Backorders to "Allow Qty Below 0"
- Set Out-of-Stock Threshold to "-10"
Steps to reproduce:
Make sure the SKU is In Stock and has quantity 24-MB01.
Import the Stock Sources' CSV. Make sure you select "Stock Sources" in Entity Type:
Check the product's stock status after the Stock Sources have been imported.
24-MB01 is In Stock in Storefront.
24-MB01 is Out-of-Stock in Storefront.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to the Patches available in QPT section.