MDVA-40816: Inventory data not shown on product grid

The MDVA-40816 patch solves the issue where inventory information is not displayed on the product grid if a product SKU contains special characters. This patch is available when the Quality Patches Tool (QPT) 1.1.10 is installed. The patch ID is MDVA-40816. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.3

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.3.0 - 2.4.3-p1

Issue

Inventory data is not displayed on the product grid if a product SKU contains special symbols.

Prerequisites:

MSI is installed.

Steps to reproduce:

1. Create a simple product.
2. Modify a product's SKU to include special symbols such as & or '.
3. Open the product grid.

Expected results:

The product grid displays all information correctly.

Actual results:

Inventory data is missing.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.