MDVA-41229: Images available on backend not displayed on frontend after configurable products import

The MDVA-41229 patch solves the issue where images available on the backend are not displayed on the frontend after configurable products import. This patch is available when the Quality Patches Tool (QPT) 1.1.12 is installed. The patch ID is MDVA-41229. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.3.2-p2 and 2.4.3-p1

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.3.0 - 2.4.3-p1

Issue

Images available on the backend are not displayed on the frontend after configurable products import.

Steps to reproduce:

1. Install a clean Adobe Commerce.
2. Add a custom attribute by going to Stores > Attributes > Product > Add New Attribute with the settings below:
   • Properties:

     • Attribute Properties:

       • Default Label: Set Size
       • Catalog Input Type for Store Owner: Text Swatch
       • Values Required: No
       • Update Product Preview Image: Yes

     • Manage Swatch (values of your attribute):

       Is Default	Admin Swatch	Admin Description	Default Store View Swatch	Default Store View Description
       no	4	4	4	4
       no	24	24	24	24
       no	30	30	30	30
       no	60	60	60	60
       no	68	68	68	68

     • Advanced Attribute Properties:

       • Attribute Code: set_size
       • Scope: Global
       • Unique Value: No
       • Input Validation for Store Owner: None
       • Add to Column Options: No
       • Use in Filter Options: No
   • Manage Labels:
     • Manage Titles (Size, Color, etc.)
       • Default Store View: Set Size
   • Storefront Properties:
     • Use in Search: Yes
     • Search Weight: 1
     • Visible in Advanced Search: No
     • Comparable on Storefront: Yes
     • Use in Layered Navigation: Filterable (with results)
     • Use in Search Results Layered Navigation: Yes
     • Use for Promo Rule Conditions: No
     • Visible on Catalog Pages on Storefront: Yes
     • Used in Product Listing: Yes
     • Used for Sorting in Product Listing: No
3. Add this attribute to the Default Attribute Set inside the Product Details Group (Stores > Attributes > Attribute Set).
4. Download images set into var folder inside Adobe Commerce root directory.
5. Go to System > Data Transfer > and import the file using the below options:
   • Import Settings:
     • Entity Type: Products
   • Import Behavior:
     • Import Behavior: Add/Update
     • Validation Strategy: Stop on Error
     • Allowed Errors Count: 1
     • Field separator: ;
     • Multiple value separator: ,
     • Attribute value constant: EMPTYVALUE
     • Fields enclosure: unchecked
   • File to Import:
     • Select File to Import
     • Images File Directory: leave it empty
6. Go to storefront to /product-set.html page and switch between different Set Sizes. For Set Size 24, there will be no gallery.

Expected results:

The gallery for all simple products inside a configurable product is visible with all related images.

Actual results:

There is no gallery for the products.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.