ACSD-45754: Reward points not added after applying coupon to cart

The ACSD-45754 patch solves the issue where reward points are not added after applying a coupon to the cart. This patch is available when the Quality Patches Tool (QPT) 1.1.18 is installed. The patch ID is ACSD-45754. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.6.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.3-p1

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.3.1 - 2.4.5

Issue

Reward points are not added after applying a coupon to the cart.

Prerequisites:

PayPal payment method is configured.

Steps to reproduce:

1. Create reward point exchange rates by going to Store > Other Settings > Reward Exchange Rates.
2. Create a cart price rule with a coupon code to apply 100 reward points for logged-in customers.
3. Check out a product as a logged-in customer with PayPal and the coupon code.
4. Check the reward point history under the customer account in the admin.

Expected results:

Rewards points are added to the customer according to the price rule.

Actual results:

No reward points are added to the customer.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.