Troubleshooting

Proved self-service solutions and patches from the Adobe Commerce Support team.

Web Development

Site down or unresponsive Troubleshooting and debugging steps when your Adobe Commerce site is unresponsive or down.
Storefront Troubleshooting solutions for site storefront issues, including Checkout issues.
Database Troubleshooting solutions for database related issues in Adobe Commerce.
Payments Troubleshooting solutions for issues with payments in Adobe Commerce.
ElasticSearch Troubleshooting tips for ElasticSearch issues.
Deployment Solutions for the deployment-related issues.
Installation and upgrade Solutions for the issues you might come across when installing or upgrading Adobe Commerce.
Miscellaneous Proved self-service solutions for various Adobe Commerce issues.
Known issues (patches attached) Patches from the Adobe Commerce Support team.