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The Adobe Commerce Support Knowledge Base has migrated to the Adobe Commerce Documentation section of Adobe Experience League.
Click Support Knowledge Base to access our new Knowledge Base Home.
Knowledge Base articles, as well as other Commerce documentation, will be still searchable and available when creating support tickets from the Adobe Commerce Help Center.

  1. Adobe Commerce Help Center
  2. FAQ
  3. General
General
  • Adobe Commerce Software End of Support FAQ
  • Support ticket Contact Reason descriptions
  • Billing FAQ for Adobe Commerce
  • Adobe Commerce support tools at a glance
  • Web Content Accessibility for Adobe Commerce
  • FAQ for the 2023 Adobe Commerce Release Strategy and Lifecycle Policy
  • Monitoring fact sheet for [!DNL Adobe Commerce on cloud pro infrastructure]
  • Adobe Commerce Security Scan Tool FAQ
  • Fastly origin cloaking enablement FAQ
  • Partner Adobe Commerce on cloud infrastructure sandbox requests
  • Two-Factor Authentication in Admin Panel on Adobe Commerce FAQ
  • Depreciation of Core Adobe Commerce Payment Integrations
  • Link Magento.com and accounts.magento.cloud account logins
  • Access New Relic services
  • Database auto_increment increment variable set to "3" Adobe Commerce on our cloud pro architecture
  • Google Shopping ads Channel FAQs
  • What is the reporting_system_updates table?
  • Web Application Firewall (WAF) powered by Fastly: the FAQ
  • Adobe Commerce GDPR resources
  • Backup (snapshot) on Cloud: FAQ
  • Can I install third-party applications on my cloud instance?
  • How many coupons can a customer use in Adobe Commerce?
  • Do I need Fastly for a Headless Adobe Commerce site?
  • Base price change affect on shared catalog price
  • Can I schedule Content Staging updates for prices in a shared catalog?
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