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Adobe Commerce Support Knowledge Base content has migrated to Adobe Experience League.

Effective May 1, 2025, the Adobe Commerce Help Center will no longer be accessible, and users will be unable to view historical support cases created within the system.

Adobe Commerce Help Center
Troubleshooting
Database

Database

Adobe Commerce database numeric value out of range, `INT` to `BIGINT`
Database storage troubleshooter on Adobe Commerce
Database errors related to max_allowed_packet on Adobe Commerce
MySQL server has gone away error on Adobe Commerce on cloud
Changes in the database are not reflected on the storefront
MySQL tables are too large
MySQL disk space is low on Adobe Commerce on cloud infrastructure
Database upload loses connection to MySQL
MySQL high-load bottleneck in Adobe Commerce on cloud infrastructure
Deadlocks in MySQL
Checking slow queries and processes MySQL

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